The Rwanda Social Security Board (RSSB) is recruiting a Branch Manager to oversee and lead all operations at the branch level. This role is ideal for a dynamic, innovative, and strategic professional passionate about public service, social security, and driving organizational transformation. The Branch Manager will coordinate staff, manage branch operations, ensure compliance, support strategic initiatives, and foster partnerships within the district.

The role reports to the Head of Branch Coordination and plays a central part in RSSB’s nationwide modernization efforts aligned with Vision 2050 and NST1.

Key Responsibilities:

• Oversee branch-level strategic and operational planning

• Supervise and manage staff and their performance

• Coordinate inspections, audits, and debt recovery from employers

• Ensure timely reporting and compliance

• Provide branch representation in district-level matters

• Approve case dossiers and manage internal records

• Identify training needs and support staff development

• Analyze reports and monitor branch efficiency

• Deliver employer non-debt certificates

• Support enforcement and occupational hazards inspections

Required Education and Experience:

Option 1:

• Master’s Degree in Business Administration, HR Management, Business Law, Economics, Social Sciences, or related field

• Minimum 2 years of relevant work experience, including 2 years in a supervisory role

Option 2:

• Bachelor’s Degree in the same fields

• Minimum 4 years of relevant work experience, including 2 years in a supervisory role

Required Competencies:

Technical Skills:

• Strong knowledge of social security systems and HR management

• Data analysis and interpretation

• Project management and cost-benefit analysis

• Labour legislation and compliance

• Skills in benefits planning and risk analysis

• Experience in staff mentoring and performance evaluation

Behavioral Skills:

• Strong communication and interpersonal ability

• Results- and data-driven mindset

• Innovation and adaptability to change

• Strategic thinking and decision-making

• Ability to lead and empower others

• Technological proficiency and resource management

Additional Information:

• The selected candidate must be ready to relocate to Rwanda

• RSSB may offer employment contracts or permanent appointments at its discretion

• Further details can be found on the RSSB official website