DHL is a German‑headquartered global logistics and express courier company, offering international parcel delivery, freight forwarding, and supply chain solutions. In Rwanda, DHL Express provides door‑to‑door courier services, customs handling, and business logistics tailored to SMEs and cross‑border trade. It also engages in social impact initiatives like its GOTEACH program to support youth employability in partnership with SOS Children’s Villages Rwanda
Job Summary:
The role is focused on generating revenue within a defined sales territory or business portfolio. The position involves retaining existing customers and acquiring new ones. The job holder will support field sales activities, assist with sales presentations, and help coordinate customer service delivery under supervision.
Key Responsibilities:
Support and implement field sales plans to boost revenue and lead conversion
Assist in customer retention and acquisition
Prepare and follow up on sales presentations, quotes, and bids
Coordinate customer requests with internal teams
Provide information on market competitors
Follow established sales procedures and report sales activity
Communicate task-related information to colleagues
Work as an individual contributor within the team
Job Requirements:
Education:
Bachelor’s degree in Business Administration, Procurement and Logistics Management, Supply Chain Management, or a related field
Professional sales certification is an added advantage
Experience:
Minimum of five years of experience, with at least two years in a similar role and industry
Core Skills Required:
Sales and account management
New business development and customer acquisition
Sales proposal writing and product demonstration
Contract negotiation and CRM usage
Cross-selling, persuasion, and sales forecasting
Value-added services and stakeholder management
Must possess a valid driver’s license
Knowledge of DHL business processes is beneficial
Desirable Attributes:
Entrepreneurial mindset
Ability to manage customer relationships and respond to feedback
Strong understanding of customer value proposition and product lines
Deadline:
Not specified in the description (check original posting source or contact employer for deadline)