About the Role:

The Senior Account Executive will lead relationships and delivery across a portfolio of government and enterprise clients using Irembo’s digital service solutions. The role spans client relationship management, commercial strategy, delivery oversight, and internal coordination. The candidate must be commercially driven, strategically sharp, and able to build trust with senior stakeholders.

Key Responsibilities:

Manage a portfolio of institutional clients using IremboHub

Own and deepen relationships with executive-level stakeholders

Define and implement commercial strategies for client accounts

Oversee delivery, onboarding, renewals, and lifecycle management

Ensure client satisfaction, retention, and revenue growth

Collaborate with internal teams (product, engineering, analysts, leadership)

Track and report on revenue, risk, and opportunity metrics

Position Irembo’s modular digital service solutions effectively

Required Qualifications:

Education: Not explicitly stated (implied: bachelor’s degree or higher in a relevant field such as business, technology, public administration, or related disciplines)

Experience:

6+ years in enterprise account management, solution sales, or client delivery

Experience in tech, consulting, or digital transformation for public sector is ideal

Skills:

Strong relationship management and strategic thinking

Ability to manage complexity, timelines, and high-stake deliverables

Commercial acumen with proven track record in managing accounts and closing deals

Ability to explain and position modular digital platforms

Strong written and verbal communication

Comfortable working with both technical and non-technical stakeholders

Good to Have:

Experience with government or enterprise technology ecosystems

Familiarity with citizen-centric service delivery models

Fluency in service digitisation and digital infrastructure

Benefits Offered:

High-ownership role influencing how institutions digitise services

Autonomy and cross-functional support

Purposeful work with national-scale impact

Opportunities for personal and professional growth

Competitive compensation based on role performance and impact

Note:

Irembo is an equal opportunity employer and supports diversity and inclusion.