What you will do

• Troubleshoot system and hardware errors and resolve technical problems using a structured approach with a view to resolving incidents in a timely manner and prevent recurrence

• Ensure good work management of provided work orders, instructions and schedules to meet daily targets and maintain high quality outputs

• Document and own activities by completing forms, reports, logs, and records using provided tools

• Continuously identify needs for improvement by conveying it to line manager and/or engineering team to maintain high quality work standards

• Maintain assigned tools and equipment in good operating condition by following operating instructions, troubleshooting malfunctions, maintaining supply levels and performing regular maintenance

• Respond to operational tickets escalated to the department and ensure closure per SLAs and OLAs

• Collaborate with engineering and other interfacing departments and share information across on test results and make adjustments where required through provided communication channels and tools

• Maintain customer satisfaction through professional conduct and engagements

• Ensure adherence to respective Health, Safety and Environmental policies and procedures

What you will bring

• A Diploma or Degree in Engineering or a related technical field

• A minimum of 1 year experience in maintenance operations or in a similar technical capacity

• Ability to test, troubleshoot, service, and repair equipment and general workshop skills eg soldering, wiring, drilling etc.

• Excellent analytical, and problem-solving skills and attention to detail

• Fluent in written and spoken English

• A team player able to work effectively with others and independently with minimal supervision