About Company
RSSB is Rwanda’s national social security institution, mandated by law to manage multiple social protection schemes including pension, occupational hazard insurance, medical insurance (including CBHI), maternity leave benefits, and the long‑term savings scheme (“EjoHeza”). Established via Law No. 45/2010 (amended by Law No. 04/2015), RSSB emerged from the merger of the Social Security Fund and the Rwanda Health Insurance Fund, and it took on administration of Mutuelle de Santé (CBHI) . RSSB operates as a government agency under the supervision of MINECOFIN, with administrative and financial autonomy . RSSB serves approximately 12 million members (over 90% of Rwanda’s population) and manages assets of around 2–2.6 trillion RWF (representing over 15% of GDP), making it a major institutional investor in Rwanda’s economy. RSSB is committed to digital transformation and becoming a modern, data‑driven, member‑focused, high‑performing organization by 2025, enhancing service delivery and operational efficiency through digital systems like “Imisanzu” and “Kwivuza”
Job Description
The Rwanda Social Security Board (RSSB) is recruiting a Branch Manager to oversee and lead all operations at the branch level. This role is ideal for a dynamic, innovative, and strategic professional passionate about public service, social security, and driving organizational transformation. The Branch Manager will coordinate staff, manage branch operations, ensure compliance, support strategic initiatives, and foster partnerships within the district.
The role reports to the Head of Branch Coordination and plays a central part in RSSB’s nationwide modernization efforts aligned with Vision 2050 and NST1.
Key Responsibilities:
Oversee branch-level strategic and operational planning
Supervise and manage staff and their performance
Coordinate inspections, audits, and debt recovery from employers
Ensure timely reporting and compliance
Provide branch representation in district-level matters
Approve case dossiers and manage internal records
Identify training needs and support staff development
Analyze reports and monitor branch efficiency
Deliver employer non-debt certificates
Support enforcement and occupational hazards inspections
Required Education and Experience:
Option 1:
Master’s Degree in Business Administration, HR Management, Business Law, Economics, Social Sciences, or related field
Minimum 2 years of relevant work experience, including 2 years in a supervisory role
Option 2:
Bachelor’s Degree in the same fields
Minimum 4 years of relevant work experience, including 2 years in a supervisory role
Required Competencies:
Technical Skills:
Strong knowledge of social security systems and HR management
Data analysis and interpretation
Project management and cost-benefit analysis
Labour legislation and compliance
Skills in benefits planning and risk analysis
Experience in staff mentoring and performance evaluation
Behavioral Skills:
Strong communication and interpersonal ability
Results- and data-driven mindset
Innovation and adaptability to change
Strategic thinking and decision-making
Ability to lead and empower others
Technological proficiency and resource management
Additional Information:
The selected candidate must be ready to relocate to Rwanda
RSSB may offer employment contracts or permanent appointments at its discretion
Further details can be found on the RSSB official website